Legal
Terms & Conditions
Contents
- 01Bookings & Payment
- 02Cancellations & Refunds
- 03Service Limitations
- 04Customer Responsibilities
- 05Age Requirements
- 06Personal Belongings
- 07Photo Delivery
- 08Intellectual Property
- 09Limitation of Liability
- 10Role of Photo Trips
- 11Force Majeure
- 12Accurate Information
- 13Booking Changes
- 14Communication Rules
- 15Applicable Law
- 16Modifications to Terms
- 17Other Conditions
- 18Customer Image Rights
These Terms and Conditions (“Terms”) govern the use of the Photo Trips website, platform, and services (“Photo Trips,” “we,” “our,” or “us”). By booking a photoshoot or using our platform, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, please do not use our services.
Section 01
Bookings & Payment
- All bookings must be made through the Photo Trips platform.
- Full payment (100%) is required at the time of booking.
- We accept the payment methods displayed on our website at checkout.
Section 02
Cancellations & Refunds
- Customers may cancel their booking up to 48 hours before the scheduled start time for a full refund.
- Cancellations made less than 48 hours before the scheduled start time are non-refundable.
- Eligible refunds will be processed within 5–10 business days of the cancellation request.
Section 03
Service Limitations & Delays
Photographer Lateness
- If the assigned photographer arrives late, the photoshoot time will be extended to compensate for the delay.
- If an extension is not possible due to location restrictions or daylight, Photo Trips may offer a partial refund proportional to the lost time.
Weather Conditions
- Photoshoots will proceed in most weather conditions unless safety is at risk or the photographer determines conditions will severely affect quality.
- In such cases, the session will be rescheduled at no extra cost, or refunded if rescheduling is not possible.
Photo Quality
- Photography is a creative service, and results may vary depending on lighting, weather, and subject cooperation.
- Dissatisfaction based solely on artistic style or taste will not be grounds for a refund.
Section 04
Customer Responsibilities
Arrive on Time
- Customers should arrive at the meeting point at least 5 minutes early.
- If late, the session may be shortened and finish at the planned time, unless the photographer agrees to extend it.
Follow Photographer Guidance
- Customers must follow reasonable instructions for safety, compliance, and optimal results.
Bring Necessary Items
- Customers are responsible for bringing outfits, accessories, or props they wish to use.
Location Access & Permits
- If a location requires permits or fees, the customer must arrange and cover them unless agreed otherwise.
Section 05
Age Requirements
Customers of any age may book a photoshoot through the Photo Trips platform. However, customers under the age of 18 must be accompanied by a parent or legal guardian (aged 18 or over) for the entire duration of the photoshoot session.
Section 06
Personal Belongings
Photo Trips and its photographers are not responsible for lost, stolen, or damaged personal belongings during the photoshoot.
Section 07
Photo Delivery
- Photos are delivered digitally in high-resolution format via online gallery or download link.
- RAW image files will not be provided unless explicitly agreed in advance with the photographer.
Section 08
Intellectual Property Rights
- Unless otherwise agreed in writing, the copyright for all photos remains with the photographer.
- Customers receive a non-exclusive, non-transferable license for personal use, including printing, sharing with friends and family, and posting on their own personal social media accounts.
- Photos may not be sold, licensed, entered into competitions, or used commercially without the photographer’s written consent.
Section 09
Limitation of Liability
- Participation in Photo Trips photoshoots is at the customer’s own risk.
- Photo Trips and photographers are not liable for personal injury, illness, property damage, loss, or expenses during or after the shoot, except where prohibited by law.
- We are not responsible for indirect or consequential losses such as missed travel connections or loss of earnings.
Section 10
Role of Photo Trips
- Photo Trips connects customers with independent photographers.
- Photographers are not employees but are vetted to meet professional standards.
- Photo Trips is responsible for facilitating bookings, processing payments, and ensuring the service is delivered as described.
- We are not liable for acts or omissions outside the agreed service scope, except where required by law.
Section 11
Force Majeure
Photo Trips and photographers are not liable for failure to perform due to events beyond their reasonable control, including natural disasters, extreme weather, acts of government, pandemics, strikes, or civil unrest.
If affected, the session will be rescheduled at no extra cost or refunded if rescheduling is not possible.
Section 12
Accurate Information
Customers must provide accurate contact details, location preferences, number of participants, and special requirements. Photo Trips is not responsible for delays or costs due to incorrect information.
Section 13
Booking Changes
Changes to date, time, or location are subject to the photographer’s availability and agreement. Additional costs may apply if changes increase travel or operational expenses.
Section 14
Communication Rules
- All booking-related communication must happen through the Photo Trips platform or approved channels.
- Customers may not share personal contact details — including phone numbers, email addresses, social media handles, or links — in messages unless a booking is confirmed with that specific photographer.
- Attempts to bypass the platform for booking or payment may result in booking cancellation without refund and/or suspension or permanent closure of the customer’s account.
Section 15
Applicable Law & Dispute Resolution
- These Terms are governed by the laws of the country where the photoshoot takes place.
- Disputes will be subject to the exclusive jurisdiction of that country’s courts.
- All bookings, communications, and payments on the Photo Trips platform remain subject to our global operational rules.
- Both parties agree to attempt to resolve disputes through negotiation or mediation before legal proceedings.
Section 16
Modifications to Terms
Photo Trips reserves the right to update or modify these Terms at any time. We will notify users of material changes by email or via a prominent notice on our website at least 14 days before the changes take effect. Continued use of the platform after changes take effect constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
Section 17
Other Conditions
Any matters not explicitly covered in these Terms will be handled at the discretion of Photo Trips, in accordance with applicable law. Decisions made will be final if reasonable and lawful.
Section 18
Customer Image Rights
Customers retain all personal rights to their own likeness in photos taken during a Photo Trips photoshoot. Photo Trips will not use or publish any customer photos without prior consent. Consent may be given digitally through a booking form, consent checkbox, or similar method.
If the customer consents, they grant Photo Trips and its photographers a non-exclusive, royalty-free, worldwide license to use the photos containing their likeness for promotional purposes, including but not limited to:
- Display on photo-trips.com
- Posting on official Photo Trips social media accounts
- Use in online or offline marketing materials
Customers may withdraw consent at any time by contacting [email protected]. Photo Trips will remove the images from future use upon receiving such a request.
Contact Information
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If anything in these Terms is unclear, we’re happy to answer your questions.
